Emotional Intelligence

Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the ‘success’ in our lives.”

J. Freedman

DISCOVER HOW EMOTIONAL INTELLIGENCE IMPROVES LEADERSHIP EFFECTIVENESS

Emotional intelligence is the key to improving your personal effectiveness

OBJECTIVES OF THIS LEADERSHIP DEVELOPMENT COURSE

  • To define and describe Emotional Intelligence and to explain how it influences leadership and performance in the workplace, psychological well-being and the level of success we can experience both in life and in our career

  • To complete a self-assessment Emotional Intelligence (E.Q.) tool and evaluate the results

  • To understand the alignment between Emotional Intelligence and Effective Leadership

  • To demonstrate an in-depth and comprehensive understanding of Goleman’s Emotional Intelligence Competency Framework

  • To identify your E.Q. strengths and become aware of E.Q. competencies you need to develop

  • To learn how to build good relationships and team spirit

  • To become aware of your own emotions and those of your team and to learn how to control and manage them in the workplace

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