“ Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the ‘success’ in our lives.”
J. Freedman
DISCOVER HOW EMOTIONAL INTELLIGENCE IMPROVES LEADERSHIP EFFECTIVENESS
Emotional intelligence is the key to improving your personal effectiveness.
OBJECTIVES OF THIS LEADERSHIP DEVELOPMENT COURSE
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To define and describe Emotional Intelligence and to explain how it influences leadership and performance in the workplace, psychological well-being and the level of success we can experience both in life and in our career
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To complete a self-assessment Emotional Intelligence (E.Q.) tool and evaluate the results
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To understand the alignment between Emotional Intelligence and Effective Leadership
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To demonstrate an in-depth and comprehensive understanding of Goleman’s Emotional Intelligence Competency Framework
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To identify your E.Q. strengths and become aware of E.Q. competencies you need to develop
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To learn how to build good relationships and team spirit
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To become aware of your own emotions and those of your team and to learn how to control and manage them in the workplace
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